-----write a checklist of points for newly-trained staff to remember when making a booking----
1. ask the client to singn the booking form
2. collec the deposit
3. ask for you payment
4. if client pays by credit card should o vaucher
5. you have to deal whit inssurance and booking must be completed
6. ask clent dte of departure and check availability
7. check all the details and comfirm
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